Privacy Policy

Welcome to My Benefits California ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at mybenefitscalifornia.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Automatically Collected Information

When you use our website, we may automatically collect certain information about your device, including:

• Your IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed on our site
• Time spent on those pages
• Access times and dates

This information helps us understand how visitors use our site and allows us to improve your experience.

Benefits Information

Important: Our website provides information about California benefits programs including BenefitsCal, CalFresh, Medi-Cal, and CalWORKs. We do not collect, store, or have access to any of your personal benefits information, application data, or account details.

We do not process benefits applications or manage benefits accounts. Our site serves as an informational resource only. For managing your benefits, you should visit the official BenefitsCal website or contact your local county office.

We use the information we collect to:

• Maintain, optimize, and improve our website
• Understand and analyze how you use our website
• Develop new features and functionality
• Monitor and analyze usage and trends to improve your experience
• Detect, prevent, and address technical issues
• Comply with legal obligations

We do not use your information for targeted advertising or marketing purposes without your explicit consent.

We use cookies and similar tracking technologies to collect and track information about your use of our website. Cookies are small files placed on your device that enable us to recognize your browser and remember certain information.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function properly. These cookies enable core functionality such as saving your cookie preferences and cannot be disabled.
• Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works. We use Google Analytics for this purpose, which places cookies on your device to generate statistical data about how you use our website.
• Marketing cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

We are committed to respecting your privacy choices. That's why we've implemented a cookie consent management system that allows you to:

• Accept or decline non-essential cookies
• Change your cookie preferences at any time
• Access our site even if you decline cookies (though some features may be limited)

When you first visit our website, you'll see a cookie banner that allows you to set your preferences. You can later change your preferences by clicking on the "Cookie Preferences" link in the footer.

We use Google Analytics to help us understand how our users use the site. Google Analytics uses cookies to collect information about your use of our website. This information is used to compile reports and help us improve the site. We have configured Google Analytics to anonymize IP addresses and will only load the Google Analytics script if you have consented to analytics cookies.

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, and other third parties who perform services for us.
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• With Your Consent: We may disclose your information for any other purpose with your consent.

We do not sell, rent, or lease your personal information to third parties.

Our website may contain links to third-party websites that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

We may use third-party services such as:

• Google Analytics: To analyze website traffic and usage. This service is only loaded if you consent to analytics cookies.
• Google AdSense: To display advertisements on our website. Google AdSense uses cookies to serve ads based on your visits to this and other websites. These cookies may track your browsing habits to make advertising more relevant to your interests. AdSense is loaded by default on all pages of our website.

These third-party services may use cookies and other tracking technologies to collect information about your use of our website. We encourage you to review the privacy policies of these third-party services.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the website within a secure environment.

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we discover that a child under 16 has provided us with personal information, we will delete such information from our servers.

Depending on your location, you may have certain rights regarding your personal information:

• Access: You have the right to request copies of your personal information.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal information in certain circumstances.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Object: You have the right to object to our processing of your personal information in certain circumstances.
• Data Portability: You have the right to request that we transfer the information we have collected to another organization or directly to you under certain conditions.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.